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Singapore’s Skyline Feuds: Can Mediation Stop the Violence?

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Singapore’s Skyline Feuds: Can Mediation Stop the Violence?

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A Growing Concern Over Noise Disputes in Singapore

Pang Kok Meng, 65, lives with his 91-year-old mother in a public housing flat in Geylang, a bustling area in central Singapore. For over a decade, he has been involved in a long-standing dispute with a neighbor living one floor below. According to Pang, the issue began with noise — specifically, the sound of high heels and objects falling on the floor.

“Whenever there’s a little noise — if someone’s high heels make clacking sounds, or if I drop something on the floor — he retaliates by banging on his ceiling,” he explained. “He does it every day, from day to night, it scares my mother to tears.”

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Pang is not alone in his struggle. In the first half of this year, Singapore recorded an average of 2,500 noise-related reports per month, according to a joint statement from the law and national development ministries. This highlights a growing concern about the challenges of maintaining peace in densely populated urban areas.

The Impact of Long-Lasting Disputes

The situation escalated for Pang after hearing about a tragic incident in the north of the country, where a man reportedly killed a mother of two over a long-standing noise dispute involving the victim’s children. Koh Ah Hwee, 66, was charged with murder last month after allegedly stabbing Nguyen Phuong Tra, 30, to death in a communal corridor of their flat block in Yishun. Neighbors said the two households had been at odds for years.

“When I read about the incident, I felt so worried. I’m scared that he will snap one day,” Pang said of his own neighbor.

Despite multiple attempts to resolve the issue, including appeals to local members of parliament, police reports, and a court case in 2015, the disturbances continued. Pang called for stronger enforcement measures, such as eviction orders for severe and long-running noise feuds. “I don’t have the bandwidth to hire another lawyer,” he said. “I feel so helpless, I’m suffering in silence.”

Greater Enforcement?

The Yishun murder case has sparked a debate over whether Singapore’s existing framework for managing community disputes lacks sufficient enforcement measures. The government promotes an amicable approach, encouraging residents to seek help from community leaders and participate in free mediation sessions.

However, less than 30% of cases filed at a center for community mediation proceeded to mediation, largely due to one party’s unwillingness to participate. From January to August this year, only 166 mediation sessions were held out of 1,106 disputes between neighbors registered with the center.

In response to these challenges, Singapore’s parliament passed amendments to a bill on community dispute resolution in November last year. The changes include the formation of a unit to investigate serious noise complaints, with the authority to deploy noise sensors, issue directives requiring attendance at mediation, and hand out abatement orders.

Those found guilty of failing to attend mediation could face fines of up to S$1,500, while those who do not comply with abatement orders risk fines of up to S$10,000. The unit is currently being piloted in the eastern estate of Tampines.

Building Civic-Mindedness

Residents of Singapore are largely accustomed to living in high-density public housing and have established certain social norms, including the acceptance of racial and religious practices. However, experts say other factors, such as the diverse range of age groups in new estates and the limited integration of new citizens, can hinder social cohesion.

George Wong, an assistant professor of sociology at Singapore Management University, identified the increasing diversity of lifestyles and ideas about what homes should be used for as potential sources of friction. “Some people might view their house as a place to lead their ideal life and build a music studio at home, and many play pickleball, which produces sharp sounds,” he said.

“These are things that neighborhoods have not conventionally accepted, unlike getai [live stage performances] during the Hungry Ghost Festival,” he added. “They don’t seem to fall in the social contract that comes with living in public housing, so there’s no common consensus on how to deal with them.”

Challenges in Social Cohesion

Chua Beng Huat, a sociologist and emeritus professor at the National University of Singapore, noted that the increasing number of unmarried flat owners could also challenge social cohesion. Singles, especially professionals, often build their social networks at the workplace or in bars or restaurants.

Under Singapore’s build-to-order public housing scheme, singles below 35 years of age are not eligible to apply for a flat. The age requirement is under review, and Chua believes it will be lowered.

He also highlighted the need for Singaporeans to adjust to the presence of new citizens, even when both groups were of the same ethnicity. Last year, Singapore granted the highest number of citizenships and permanent residencies since it tightened its immigration framework in 2009.

“Local Chinese are not always friendly to mainland Chinese residents, and similarly, professional Indian migrants or permanent residents do not mix with local Indians and worse, their caste consciousness rubs against local Indians who have largely erased castes,” Chua said.

Enhancing Social Cohesion

Wong suggested that greater involvement from community leaders and residents, as well as stronger guidelines on dispute resolution, could enhance cohesiveness within public housing estates. Khoo Peng Beng, head of the architecture and sustainable design pillar at the Singapore University of Technology and Design, said urban planners could also encourage social interaction and mental wellness through design — for example, by creating community spaces near green areas and ensuring blocks receive ample daylight and natural ventilation.

Ultimately, the responsibility for harmonious neighborly relations lies with residents themselves, according to Chua. “Living in high-rises requires a high degree of voluntary civic consciousness and responsibility. Without that, neighboring relations are impossible.”

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